Privacy Policy

Last updated: 29 September 2026

Shristi Health & Power Solutions Private Limited ("we", "us") operates the WA Coexistence onboarding application (the "Service"), which lets a business connect its WhatsApp Business Account to WhatsApp Coexistence via Meta's Embedded Signup, and then hands ongoing message delivery to that business's own systems.

What we collect

During onboarding, Meta's Embedded Signup flow gives us a short-lived access token, your WhatsApp Business Account (WABA) ID, and phone number ID. We use these only to call Meta's Graph API on your behalf to subscribe this app to your WABA's events and, if you request it, configure your own webhook URL to receive them directly ("webhook override").

How we use it

The access token is used only to complete the onboarding API calls described above. We do not read, store, or process your WhatsApp message content. Once onboarding completes, message delivery goes directly between Meta and either your own webhook (if overridden) or this app's webhook, which only logs events in memory for testing and does not persist them.

Data retention

Access tokens are held in memory only, for the duration of the onboarding request (and, if test features are enabled, for the life of the server process — see our README for details). We do not write tokens or message content to a database or disk.

Third parties

We share data only with Meta, as required to operate the WhatsApp Business Platform integration itself.

Your rights

You can revoke this app's access at any time from Meta Business Manager. See our Data Deletion page for how to request deletion of any data we hold.

Contact

Questions about this policy: developer@shristigroup.com